The University of Tennessee, Knoxville


picture of Rachel Chen

Rachel Chen, Ph.D., CHE
Director and Professor,
Center for Sustainable Business and Development

Office Phone: 865-974-0505

Dr. Rachel J.C. Chen is the Director of the Center for Sustainable Business and Development at the University of Tennessee (UT), where she is also a Professor in Retail, Hospitality, and Tourism Management.

Dr. Chen has conducted various types of research projects in the areas of tourism, hospitality, and service management including sustainable development, economic impact assessments, forecast model evaluations, tourist behavior analyses,and geographic information system (GIS) applications in business development. Her teaching interests include sustainable business, strategic management, eco-tourism, tourism economics, tourism analysis, and marketing for hospitality and tourism. She serves as an associate editor, guest editor, editorial board member, paper reviewer, and track chair for 20 refereed journals and 4 national / international associations. Recently, she has concentrated her research and outreach on valuing sustainable business, eco-tourism, and environment. During 2009-2010, Dr. Chen was appointed as Visiting Associate Professor in the School of Forestry and Environmental Studies at Yale University, New Haven, Connecticut. Dr. Chen is a Fulbright Senior Scientist.

Honors and Awards:

Editorial Board Member of Refereed Journals:

Refereed Journal Reviewer:

Academic Service:



Publications and speeches are listed on the web site for the Center for Sustainable Business and Tourism:

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Institute for a Secure and Sustainable Environment (ISSE)
311 Conference Center Building, Knoxville, Tennessee 37996-4134
Phone: 865-974-4251 • Fax: 865-974-1838 • Email:


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